Trézor.io/Start® | Starting Up Your Device | Trézor®

Fast, secure setup checklist and step-by-step instructions for first-time users of a Trezor hardware wallet.

Overview

This guide walks you through the essential steps to start your Trézor® device safely: unboxing, verifying integrity, installing firmware, initializing a wallet or recovering an existing one, and using Trezor Suite to manage assets. The official Trezor Start page is the recommended entry point for downloads and the guided setup. :contentReference[oaicite:0]{index=0}

Before you begin — quick checklist

What you’ll need

Important: If packaging looks tampered with, stop and contact Trezor Support. Do not use a device that appears compromised. :contentReference[oaicite:2]{index=2}

Step-by-step setup

1. Visit the official Start page

Open trezor.io/start and follow the prompts to download Trezor Suite or use the web flow. The official start workflow is designed to guide you through device checks and firmware installation. :contentReference[oaicite:3]{index=3}

2. Plug in & authenticate

Connect the device to your computer or phone. The device screen will guide you to authenticate with buttons on the device — follow those prompts and allow the connection when requested by your browser or Suite.

3. Install firmware (if required)

New Trezor devices ship without firmware. The start procedure will prompt you to install the latest firmware — accept and let it finish. Do not unplug during installation. :contentReference[oaicite:4]{index=4}

4. Create a new wallet or recover

You can choose to create a new wallet (generate a new recovery seed) or recover an existing wallet using your recovery phrase:

5. Set a PIN

Set a PIN to protect the device from local physical access. Keep the PIN private — the PIN is not recoverable from the seed or from Trezor.

6. Confirm and finish

After initialization you’ll see a confirmation in Trezor Suite that your wallet is ready. Transfer a small test amount first to confirm everything works before moving larger balances. Many users finish the full setup within ~15 minutes depending on connectivity and whether recovery is used. :contentReference[oaicite:6]{index=6}

Security best practices (short)

Handle the recovery seed like gold

Your recovery seed is the single most sensitive item. Never store it digitally (no screenshots, cloud notes, photos, or email). Use durable offline storage and consider metal backup plates for long-term durability.

Keep firmware up to date

Firmware updates fix bugs and improve security. Only install firmware from the official Trezor flow (Suite / start page). :contentReference[oaicite:7]{index=7}

Phishing awareness

Always verify you’re on official trezor.io domains before downloading Suite or entering sensitive data. Bookmark the official site. When in doubt, use the Support pages for verification. :contentReference[oaicite:8]{index=8}

Troubleshooting quick fixes

Device not recognized

Try another cable or port, ensure Trezor Suite has permission, and reboot your browser.

Forgot PIN

If you forget the PIN you must wipe the device and recover from your recovery seed. Keep multiple secure backups of your seed in case of loss. :contentReference[oaicite:9]{index=9}

Suspect tampering

Stop using the device and contact Trezor Support through the official support page. Do not enter your seed anywhere until you confirm the device integrity. :contentReference[oaicite:10]{index=10}

Helpful official links

Below are 10 official pages you may need during setup and beyond (official Trezor domains):